"Just a quick email to comment about
the excellent service I received on my recent purchase, we
placed an order on Sunday afternoon for a large fridge freezer.
On Monday we received an email confirmation saying the order was
being processed and delivery should be within 2/3 days. By 4pm
Monday we had a phone call to saying delivery would be made
Tuesday. By 9am Tuesday we had a phone call from the driver
saying our delivery should be with us within the hour. And as
promised it was.
Absolutely faultless service
Great product/Great value/Great
service.
Without question we would use your
company again".
Tracey and Richard, Coventry,
December 2009
"I have been very impressed with the
service from Webelectricals. I ordered a Sony BDV360-IS Home
Cinema system from them as they were the cheapest on the web by
some distance. I had read some positive reviews about them on AV
Forums and decided to give them a go. I received the system on a
Saturday with free next day delivery after the company had made
a mistake about stock levels and not been able to deliver the
previous week.
As far as I am concerned, the sign
of a good company is how quickly they resolve a problem. I think
they were first class in this respect and Jack, who I dealt with
(how pleasant to deal with a human being rather than a computer
generated droid) was really helpful at every stage.
The price and service of
Webelectricals mean I would happily purchase from them again in
the future".
David Gooch, Canterbury, Kent
"This was the first time I placed an
order with your company for an item and I would like to say that
I am very impressed by the level of service I received. I placed
my order last Friday and on Monday got a call from your driver
to tell me that he would be delivering the product on Tuesday,
and then he called again on Tuesday to let me know what time he
will be coming over to drop the item off. Not many companies do
that and offer customers that type of service.
I would just like to thank you for a
great customer experience and wonderful service and will be
using your company more often in the future and recommending you
to everyone as you provide quick delivery and great service from
your drivers".
Raj, Essex, September 2009
"I rang the staff at
webelectricals.co.uk just to see what kind of outfit I was
dealing with. I was pleasantly surprised with the level of
knowledge and the quality of reply to my queries. The staff were
well spoken and had a good telephone manner! Not only that but
the 46in Panasonic Plasma television was delivered on time and
in perfect condition, albeit the driver got lost about 4 miles
from my house. My friend and I set the television up the next
day and everything worked perfectly. This transaction was
marvellous and this company deserves great success. I am
delighted with my purchase and congratulations to
Webelectricals.co.uk for a great online buying experience. FIVE
STARS*****".
G Chapple (Fernhurst) Aug 2009
"Hi its jackie who bought the
LG6000, id just like to thank you for your help with finding me
the right tv for what i needed. id also like to thank you for
the quickest delivery iv ever had & i do a lot of on line
shopping, & iv never ordered something on a afternoon & received
it the very next morning... my thanks."
Jackie (London)
"Just a wee note to say thank you to
you and the staff for providing me with my camcorder at £125
less than Currys and within 24 hours of being ordered."
Andy Burt, East Lothian
"I just wanted to take the time out
to Thank You for getting the cleaner sent to me so quickly, i
was surely impressed with your service and would love to do
business with you again. Be sure i am a guaranteed satisfied
customer; do you have any kind of customer satisfaction
questionnaire or anything? It would be a pleasure to do business
with you again. Thnx."
Muhammed (Leicestershire)
"Order place yesterday afternoon and
received this morning. Thank you for a very fast service and the
best deal and I will keep your company at the very top of my
list I certainly will recommend your company without any
reservation."
T Niner - (London)
"Many Many thanks for the very
prompt handling and delivery of my order 090405-90096 ,
Which I received around 10 am this morning. It's a pleasure to
deal with a company such as yours and the next time I need
electricals, I will certainly be in touch. Kind Regards."
Douglas S Pryke (Stirlingshire)
"Just to let you know that I
received my order on Monday 26th January 2009 (Yesterday). I am
very happy with your excellent first class service."
Glenn Rees-Jones
(Nottinghamshire)
"I have received my order today 13.
3. 2009 I thank you for your Quick Delivery I will recommend you
to others."
Len Wilson (North Lincs)
"I purchased a Miele Vacuum Cleaner
at a very competitive price, I was blown away with the service i
received from the helpful staff, they were happy to stay in
touch throughout the transaction and ensured the cleaner was
sent out to me a speed that beats me! It was a pleasure doing
business with WebElectricals and i can assure anyone that there
service is second to none. Thanks."
Muhammed Seedat - Leicester
"Many thanks for you prompt and good
service the goods were received this morning."
Denis Evans
"Thanks for keeping me informed of
the progress all the time. Goods were received yesterday and I
certainly will recommend your company to friends."
David Scott (Fife)
"Just you let you know goods
received on Friday morning. Once again many thanks for prompt
delivery and excellent service."
David Turner (Middlesex)
"I have just received our new tv
today, it works fine, I thank you for a great product and a
fantastic service. Many thanks."
Paul Bush
"Hi just to let you know that I
received my order from you today and would like to thank you for
the quick delivery. I will look forward to hopefully doing
business with you in the future. Many thanks."
Paul Elsworthy
“From my initial telephone call, I
received excellent customer service, professional advice and a
fantastic price. The item was delivered next day. I cannot speak
highly enough of them. I will definitely shop with
Webelectricals again. Absolutely 5 star!”
Pierre Puttaert, P & J Removals
(Dorset)
"I recently bought a desktop
computer from Webelectricals and was very pleased with the
service provided. The computer was delivered within two days as
promised and it was a great plus being able to talk to somebody
on the telephone about the order. I will definitely shop with
them again.”
R Ramsay - Scotland
“From placing my order I received a
10/10 service. Customer services is excellent and webelectricals
make the process so comfortable and easy. I can not speak highly
enough of them. My delivery actually arrived 2 days earlier than
they originally promised. I will order from them next time.”
David Johnstone (West Lothian)
"I read a review which made me
nervous about using the company but as far as I'm concerned they
were completely wrong. Ignore them!!!!! I got great service.
Ordered my laptop 3.30pm Monday and received it 9.0 am Wednesday
morning. Everything perfect. I would happily recommend this
company and I will definitely be happy to use them again."
Donald Hume (Cumbria)
"Very happy with my purchase of a
Hitachi 37" LCD TV for my son. I would more than happily buy
again, and it was great that they also had a telephone number
that went through to a human, and that also was happy to phone
back, it just added to a feeling of confidence, especially when
you are miles away. Thanks again."
Jeremy Hughes (Clacton on Sea)